Cancellations/No Show: Session time is valuable. We honor your time by being present and reserving that space specifically for you.
If your session is cancelled within 24 hours of your booking time, your float credit will remain on your account for future usage.
If you cancel your session with less than 24 hours notice or are a no-show to your schedule appointment, you will be charged for the full amount of your float.
To cancel, call us at (615) 567-7222 or simply send us an email.
Late Arrival: Arriving late for a float or service may require us to shorten the length of the service, with full charges applied, so as not to inconvenience other customers.
Refunds: There are no refunds for gift cards, gift certificates, memberships, Float Series/Packages, and/or purchased/booked floats.